Expert Consensus to Finalize a Universal Evaluator Rubric to Assess Pharmacy Students' Patient Communication Skills.

Autor: Barnett SG; University of Wisconsin-Madison School of Pharmacy, Madison, Wisconsin susanne.barnett@wisc.edu., Porter AL; University of Wisconsin-Madison School of Pharmacy, Madison, Wisconsin.; Editorial Board Member, American Journal of Pharmaceutical Education, Arlington, Virginia., Allen SM; University of Illinois at Chicago College of Pharmacy, Chicago, Illinois., Bastianelli KMS; University of Minnesota College of Pharmacy, Minneapolis, Minnesota., Chen JS; University of Minnesota College of Pharmacy, Minneapolis, Minnesota., Kachlic MD; University of Illinois at Chicago College of Pharmacy, Chicago, Illinois., Gallimore CE; University of Wisconsin-Madison School of Pharmacy, Madison, Wisconsin., Goliak KL; University of Illinois at Chicago College of Pharmacy, Chicago, Illinois., Reist JC; University of Iowa College of Pharmacy, Iowa City, Iowa.
Jazyk: angličtina
Zdroj: American journal of pharmaceutical education [Am J Pharm Educ] 2020 Dec; Vol. 84 (12), pp. 848016. Date of Electronic Publication: 2020 Oct 02.
DOI: 10.5688/ajpe848016
Abstrakt: Objective. To use an expert consensus-building process to develop a rubric used by multiple evaluator types to assess Doctor of Pharmacy students' patient communication skills. Methods. Faculty and staff members from six schools and colleges of pharmacy collaborated on a multi-step expert consensus-building process to create the final version of a communication rubric. First, faculty and patient content experts evaluated each item in the rubric for its relevance, criticality, and global comprehensiveness using a five-point Likert scale (0=not at all, 4=to a high extent). Descriptive statistics were used to analyze the resulting data. Faculty members evaluated the results and came to a consensus on the second version of the rubric. A corresponding codebook was developed and refined through a two-phase process. Results. The initial communication rubric was evaluated by 13 expert reviewers. Mean global comprehensiveness on the rubric was 3.83 for faculty experts and 3.5 for patient experts. After evaluating results from the expert consensus-building process, 14 items on the rubric did not change, five items were revised, three items were removed, and two items were added. The second version of the instrument included 20 items in six topic areas. A codebook was finalized to increase scoring consistency for the 20 communication items. Conclusion. Overall, content experts concluded that the rubric had high global comprehensiveness. Collaboration involving faculty members from multiple schools of pharmacy resulted in a 20-item communication rubric and codebook that can be used to increase consistency in scoring student pharmacists' patient communication skills.
(© 2020 American Association of Colleges of Pharmacy.)
Databáze: MEDLINE
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