Bringing Cultural Competency to the EHR: Lessons Learned Providing Respectful, Quality Care to the LGBTQ Community.

Autor:	Chittalia AZ; Geisinger Health System, Danville, PA., Marney HL; Geisinger Health System, Danville, PA., Tavares S; Geisinger Health System, Danville, PA., Warsame L; Geisinger Health System, Danville, PA., Breese AW; Geisinger Health System, Danville, PA., Fisher DL; Geisinger Health System, Danville, PA., Stoppie ME; Geisinger Health System, Danville, PA., Coen D; Geisinger Health System, Danville, PA., Zikowski KA; Geisinger Health System, Danville, PA., Shapiro AW; Geisinger Health System, Danville, PA., Vawdrey DK; Geisinger Health System, Danville, PA.; Columbia University, New York, NY.
Jazyk:	angličtina
Zdroj:	AMIA ... Annual Symposium proceedings. AMIA Symposium [AMIA Annu Symp Proc] 2021 Jan 25; Vol. 2020, pp. 303-310. Date of Electronic Publication: 2021 Jan 25 (Print Publication: 2020).
Abstrakt:	The lesbian, gay, bisexual, transgender, queer (LGBTQ) community is vulnerable to healthcare disparities. Many healthcare organizations are contemplating efforts to collect sexual orientation and gender identity in the electronic health record (EHR), with a goal of providing more respectful, inclusive, high-quality care to their LGBTQ patients. There are significant human and technical barriers that must be overcome to make these efforts successful. Based on our four-year experience at Geisinger (an integrated health system located in a rural, generally conservative area), we provide insights to overcome challenges in two critical areas: 1) enabling the EHR to collect and use information to support the healthcare needs of LGBTQ patients, and 2) building a culture of awareness and caring, empowering members of the healthcare team to break down barriers of misunderstanding and mistrust. (©2020 AMIA - All rights reserved.)
Databáze:	MEDLINE
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