Autor: |
Clapp J; Jenifer Clapp (clappj@nychhc.org) is assistant vice president, Social Determinants of Health, Office of Population Health, New York City Health + Hospitals, in New York, New York., Calvo-Friedman A; Alessandra Calvo-Friedman is medical director, Social Determinants of Health, Office of Population Health, NYC Health + Hospitals., Cameron S; Susan Cameron is director of social work at NYC Health + Hospitals/Kings County Medical Center., Kramer N; Natalie Kramer is director of social work at NYC Health + Hospitals/Bellevue., Kumar SL; Samantha Lily Kumar is director, Social Determinants of Health, Office of Population Health, NYC Health + Hospitals., Foote E; Emily Foote is senior director, Social Determinants of Health, Office of Population Health, NYC Health + Hospitals., Lupi J; Jenna Lupi is assistant director, Office of Population Health, NYC Health + Hospitals., Osuntuyi O; Opeyemi Osuntuyi is assistant director, Social Determinants of Health, Office of Population Health, NYC Health + Hospitals., Chokshi DA; Dave A. Chokshi is the health commissioner in New York, New York. He is also a physician at NYC Health + Hospitals, and a clinical associate professor in the Department of Population Health, NYU Grossman School of Medicine, in New York, New York. |
Abstrakt: |
Addressing patients' social needs is key to helping them heal from coronavirus disease 2019 (COVID-19), preventing the spread of the virus, and reducing its disproportionate burden on low-income communities and communities of color. New York City Health + Hospitals is the city's single largest health care provider to Medicaid and uninsured patients. In response to the COVID-19 pandemic, NYC Health + Hospitals staff developed and executed a strategy to meet patients' intensified social needs during the COVID-19 pandemic. NYC Health + Hospitals identified food, housing, and income support as patients' most pressing needs and built programming to quickly connect patients to these resources. Although NYC Health + Hospitals was able to build on its existing foundation of strong social work support of patients, all health systems must prioritize the social needs of patients and their families to mitigate the damage of COVID-19. National and local leaders should accelerate change by developing robust policy approaches to redesign the social and economic system that reinforces structural inequity and exacerbates crises such as COVID-19. |