| Autor: |
Czuba KJ; a Centre for Person Centred Research , Auckland University of Technology , Auckland , New Zealand., Kayes NM; a Centre for Person Centred Research , Auckland University of Technology , Auckland , New Zealand., McPherson KM; a Centre for Person Centred Research , Auckland University of Technology , Auckland , New Zealand.; b Health Research Council , Auckland University of Technology , Auckland , New Zealand. |
| Jazyk: |
angličtina |
| Zdroj: |
International journal of qualitative studies on health and well-being [Int J Qual Stud Health Well-being] 2019 Dec; Vol. 14 (1), pp. 1622356. |
| DOI: |
10.1080/17482631.2019.1622356 |
| Abstrakt: |
Background : Support-workers' performance and well-being are challenged by increasingly high workloads and poor working conditions, leading to high levels of occupational stress. Aims : To explore the experiences of work stress for support-workers in New Zealand residential facilities. Design : An Interpretive Descriptive study. Methods : Data from ten (n = 10) support-workers were collected between December 2013 and June 2014, using semi-structured in-depth face-to-face interviews. Thematic analysis was used to identify key themes that captured participant reports of their experiences. Results : Work stress was conceptualized by participants as being an everyday experience of having too much to deal with and feeling under constant pressure. It appeared to be a complex and fluid experience representing an inherent, dynamic tension between reasons to be a caregiver and the burden of caregiving. Participants highlighted a range of influencing factors (including lack of recognition, person and work context, and coping strategies), which may account for that fluidity. Conclusion : The findings extend current knowledge about support-workers' work stress by identifying the challenges relating to the lack of recognition of their role and expertize, the unintended consequences of person-centered care and the challenges faced by migrant support-workers. |
| Databáze: |
MEDLINE |
| Externí odkaz: |
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