Innovating From Within: A Process Model for User-Centered Digital Development in Academic Medical Centers.
| Autor: | Chokshi SK; Department of Population Health, New York University School of Medicine, New York, NY, United States., Mann DM; Department of Population Health, New York University School of Medicine, New York, NY, United States.; New York Univeristy Langone Health, Medical Center Information Technology, New York, NY, United States. |
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| Jazyk: | angličtina |
| Zdroj: | JMIR human factors [JMIR Hum Factors] 2018 Dec 19; Vol. 5 (4), pp. e11048. Date of Electronic Publication: 2018 Dec 19. |
| DOI: | 10.2196/11048 |
| Abstrakt: | Background: Design thinking and human-centered design approaches have become increasingly common in health care literature, particularly in relation to health information technology (HIT), as a pathway toward the development of usable, diffusible tools and processes. There is a need in academic medical centers tasked with digital innovation for a comprehensive process model to guide development that incorporates current industry trends, including design thinking and lean and agile approaches to digital development. Objective: This study aims to describe the foundations and phases of our model for user-centered HIT development. Methods: Based on our experience, we established an integrated approach and rigorous process for HIT development that leverages design thinking and lean and agile strategies in a pragmatic way while preserving methodological integrity in support of academic research goals. Results: A four-phased pragmatic process model was developed for user-centered digital development in HIT. Conclusions: The model for user-centered HIT development that we developed is the culmination of diverse innovation projects and represents a multiphased, high-fidelity process for making more creative, flexible, efficient, and effective tools. This model is a critical step in building a rigorous approach to HIT design that incorporates a multidisciplinary, pragmatic perspective combined with academic research practices and state-of-the-art approaches to digital product development to meet the unique needs of health care. (©Sara Kuppin Chokshi, Devin M Mann. Originally published in JMIR Human Factors (http://humanfactors.jmir.org), 19.12.2018.) |
| Databáze: | MEDLINE |
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