CRM Environment: State Bank of India.
| Autor: | Baksi, Arup Kumar1 baksi.arup@gmail.com, Parida, Bivraj Bhusan2 bivraj@gmail.com |
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| Zdroj: | SCMS Journal of Indian Management. Jan2012, Vol. 9 Issue 1, p88-103. 16p. 3 Diagrams, 16 Charts, 2 Graphs. |
| Databáze: | Business Source Ultimate |
| Externí odkaz: |
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