DOES RUDENESS REALLY MATTER? THE EFFECTS OF RUDENESS ON TASK PERFORMANCE AND HELPFULNESS.

Autor: PORATH, CHRISTINE L.1 cporath@marshall.usc.edu, EREZ, AMIR2 amir.erez@cba.ufl.edu
Zdroj: Academy of Management Journal. Oct2007, Vol. 50 Issue 5, p1181-1197. 17p. 7 Charts.
Databáze: Business Source Ultimate