A Case Study to Determine the Impact of Offering Selective Menus on Customer Satisfaction in a Health-Care Foodservice Operation.
Autor: | Hyeja Chang1 hjc10@dankook.ac.kr, Tongkyung Kwak2 kwaktk@yonsei.ac.kr, Mattila, Anna S.3 asm6@psu.edu |
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Zdroj: | Journal of Foodservice Business Research. 2005, Vol. 8 Issue 1, p53-77. 25p. 6 Charts. |
Databáze: | Business Source Ultimate |
Externí odkaz: |