Effect of Citizen Incivility on Self-Sacrifice of Public Service Motivation and Turnover Intention of Street-Level Bureaucrats: Mediating Effect of Emotional Exhaustion.

Autor: Lee, Kyoung-Joo1 (AUTHOR), Youm, Jisun2 (AUTHOR) youmji@kipa.re.kr
Zdroj: Public Performance & Management Review. Nov2024, Vol. 47 Issue 6, p1376-1398. 23p.
Databáze: Business Source Ultimate
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