The Efficiency of Interactive Voice Response Systems and Tax Compliance: A Field Experiment by the California Franchise Tax Board.
| Autor: | Hurwitz, Helen1, McGowan, John R.1 |
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| Zdroj: | Journal of the American Taxation Association. Fall2024, Vol. 46 Issue 2, p63-80. 18p. |
| Databáze: | Business Source Ultimate |
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