How much is too much? The impact of technology-facilitated information search effort on service experience.

Autor: Anaya, Gerardo Joel1 (AUTHOR), Fan, Alei1 (AUTHOR) fan182@purdue.edu, Lehto, Xinran1 (AUTHOR)
Zdroj: Journal of Foodservice Business Research. 2024, Vol. 27 Issue 1, p40-60. 21p.
Databáze: Business Source Ultimate