The Effects of Service Quality Performance on Customer Satisfaction for Non-Banking Financial Institutions in an Emerging Economy.

Autor: Wang, Cheng-Kun1 (AUTHOR), Masukujjaman, Mohammad2 (AUTHOR) masuk@ukm.edu.my, Alam, Syed Shah2 (AUTHOR) masuk@ukm.edu.my, Ahmad, Ismail3 (AUTHOR), Lin, Chieh-Yu4 (AUTHOR) masuk@ukm.edu.my, Ho, Yi-Hui4 (AUTHOR) masuk@ukm.edu.my
Zdroj: International Journal of Financial Studies. Mar2023, Vol. 11 Issue 1, p33. 19p.
Databáze: Business Source Ultimate
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