FEELING REWARDED AND ENTITLED TO BE SERVED: UNDERSTANDING THE INFLUENCE OF REGULAR VERSUS SELF-CHECKOUT ON CUSTOMER SHOPPING EXPERIENCE.

Autor:	Nusrat, Farhana1 fn68@drexel.edu, Yanliu Huang1
Zdroj:	AMA Summer Academic Conference Proceedings. 2021, Vol. 32, p553-556. 4p.
Databáze:	Business Source Ultimate
Externí odkaz:	Zobrazit plný text záznamu