COMMUNICATION WITH PATIENTS AND THE QUALITY OF MEDICAL SERVICES (ON THE EXAMPLE OF HANDLING PATIENTS AT THE RECEPTION DESK).
Autor: | BSOUL-KOPOWSKA, Magdalena1 m.bsoul-kopowska@pcz.pl |
---|---|
Zdroj: | Scientific Papers of Silesian University of Technology. Organization & Management / Zeszyty Naukowe Politechniki Slaskiej. Seria Organizacji i Zarzadzanie. 2022, Issue 159, p53-66. 14p. |
Databáze: | Business Source Ultimate |
Externí odkaz: |