COMMUNICATION WITH PATIENTS AND THE QUALITY OF MEDICAL SERVICES (ON THE EXAMPLE OF HANDLING PATIENTS AT THE RECEPTION DESK).

Autor: BSOUL-KOPOWSKA, Magdalena1 m.bsoul-kopowska@pcz.pl
Zdroj: Scientific Papers of Silesian University of Technology. Organization & Management / Zeszyty Naukowe Politechniki Slaskiej. Seria Organizacji i Zarzadzanie. 2022, Issue 159, p53-66. 14p.
Databáze: Business Source Ultimate