Nudge and Sludge: A Conversation with Dilip Soman: Besides nudging positive behavioural change, designers of policies and processes should also think about whether there are hidden frictions that impede change.

Autor:	Soman, Dilip1
Zdroj:	Ethos: A Journal of Public Policy & Governance. Nov2019, Issue 5, p1-12. 12p.
Databáze:	Business Source Ultimate
Externí odkaz:	Zobrazit plný text záznamu