Arguing for Policy Change: Vision-Impaired Consumers' Antifirm Reaction to Accessibility-Related Service Failures in the Online Marketplace.
| Autor: | Cohen, Alex H.1 ahc43@drexel.edu, Fresneda, Jorge E.1, Anderson, Rolph E.1 |
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| Zdroj: | AMA Winter Academic Conference Proceedings. 2017, Vol. 28, pE-50-E-51. 2p. |
| Databáze: | Business Source Ultimate |
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