Role of Internal Marketing Practices in the Service Recovery Performance of Call Center Employees.
| Autor: | Ahmad, Norzieiriani1, Zakaria, Nazlina1, Ahmad, Munawar Javed2 munawar.javed@iqra.edu.pk |
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| Zdroj: | Pakistan Journal of Psychological Research. 2021, Vol. 36 Issue 2, p157-175. 19p. |
| Databáze: | Academic Search Ultimate |
| Externí odkaz: |
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