Výsledky vyhledávání - "service fairness"

Akademický článek

Delay-Based Resource Allocation With Fairness Guarantee and Minimal Loss for eMBB in 5G Heterogeneous Networks

Autor: Nadim K. M. Madi, Moustafa M. Nasralla, Zurina Mohd Hanapi

Publikováno v: IEEE Access, Vol 10, Pp 75619-75636 (2022)

Heterogeneity is defined as one of the core merits in the 5th Generation (5G) mobile systems. Such a trait is prominent in modern 5G traffic scenarios, i.e., enhanced Mobile Broadband (eMBB), where coarse Quality of Service (QoS) profiles need to be

Externí odkaz: https://doaj.org/article/b844d4549fc74a0e872cab770870cf15

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Akademický článek

Dimensional Analysis of Service Fairness on Service Quality and Customer Satisfaction: A Local Municipality study

Autor: Lehlohonolo Amos Masitenyane, Bakae Aubrey Mokoena

Publikováno v: African Journal of Inter-Multidisciplinary Studies, Vol 5, Iss 1 (2023)

The recent series of service delivery protests directed at various local municipalities across South Africa, as frequently reported in the media, render it indispensable to examine the underlying association between service fairness, service quality

Externí odkaz: https://doaj.org/article/4dcd7b94bbd143879aa903a18c35ffc8

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Akademický článek

Relationship marketing: an S–O–R perspective emphasising the importance of trust in retail banking

Autor: Roberts-Lombard, Mornay, Petzer, Daniël Johannes

Publikováno v: International Journal of Bank Marketing, 2021, Vol. 39, Issue 5, pp. 725-750.

Externí odkaz: http://www.emeraldinsight.com/doi/10.1108/IJBM-08-2020-0417

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Akademický článek

Investigating the antecedents and outcome of commitment in a business-to-consumer service environment

Autor: Mornay Roberts-Lombard, Fulufhelo H. Nemadzhilili, Gabriella S.M.Q. Coelho, Onnalena S. Mangope

Publikováno v: Acta Commercii, Vol 22, Iss 1, Pp e1-e15 (2022)

Orientation: Over the past two decades, a new school of thought has emerged that requires investigation into the multidimensional nature of commitment on loyalty. Research purpose: The study explores the extent to which the affective and calculative

Externí odkaz: https://doaj.org/article/417121ffddf740f0aa4207fcb8f8d9f2

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Akademický článek

Quality of Service- and Fairness-Aware Resource Allocation Techniques for IEEE802.11ac WLAN

Autor: Summera Nosheen, Jamil Yusuf Khan

Publikováno v: IEEE Access, Vol 9, Pp 25579-25593 (2021)

Increased demand for high-quality multimedia applications over IEEE802.11 networks has further motivated service providers to improve the QoS (quality of service) for all types of network services. IEEE802.11ac is one of the advanced WLAN standards t

Externí odkaz: https://doaj.org/article/17252e8051c545eca5560d4bb00c063a

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Akademický článek

Effects of Psychological Benefits of Greenness on Airlines’ Customer Experiential Satisfaction, Service Fairness, Alternative Attractiveness, and Switching Intention

Autor: Suk Ha Grace Chan, Xiaocheng Vicky Zhang, Yifan Betty Wang, Zhaofeng Mason Li

Publikováno v: Frontiers in Psychology, Vol 13 (2022)

In the context of climate change, this study uncovers the role of green airlines’ social responsibility in conjunction with the consumers’ switching behavior while considering the effects of latent variables, including green psychology, airline c

Externí odkaz: https://doaj.org/article/9b928ea23e0b4c0bb4c57b91337b5ca7

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