Zobrazeno 1 - 10
of 1 805
pro vyhledávání: '"service experience"'
Publikováno v:
Journal of Services Marketing, 2024, Vol. 38, Issue 10, pp. 1-16.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JSM-09-2023-0334
Publikováno v:
Journal of Services Marketing, 2024, Vol. 38, Issue 9, pp. 1117-1131.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JSM-06-2024-0299
Autor:
Gnusowski, Marek, Fisk, Raymond P.
Publikováno v:
Journal of Service Management, 2024, Vol. 35, Issue 5, pp. 678-692.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JOSM-11-2023-0487
Autor:
Fakfare, Pipatpong, Rittichainuwat, Bongkosh, Manosuthi, Noppadol, Wattanacharoensil, Walanchalee
Publikováno v:
International Journal of Retail & Distribution Management, 2024, Vol. 52, Issue 7/8, pp. 786-800.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/IJRDM-02-2024-0063
Publikováno v:
Journal of Multidisciplinary Healthcare, Vol Volume 17, Pp 5775-5787 (2024)
Bing Xiao, Li-Ping Zhang, Cheng Feng, Ling-Xiang Meng, Wan-Qi Yu, Min Zou Outpatient Department, Shenzhen Third People’s Hospital, The Second Affiliated Hospital, School of Medicine, Southern University of Science and Technology, Shenzhen, Guangdon
Externí odkaz:
https://doaj.org/article/688afda4b3984cfabd60691af2947bad
Publikováno v:
Zhongguo quanke yixue, Vol 27, Iss 28, Pp 3552-3559 (2024)
Background Follow-up is a necessary step in the management of chronic disease patients. Cloud follow-up as a new form of follow-up may improve the quality of follow-up. However, there is currently a lack of patient-oriented evaluation tools for cloud
Externí odkaz:
https://doaj.org/article/971bfd2414cd4bc79874b9dd78f5afb9
Customer helping behaviour in the banking environment: a gift-giving perspective and research agenda
Publikováno v:
International Journal of Bank Marketing, 2024, Vol. 43, Issue 1, pp. 47-61.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/IJBM-04-2024-0234
Publikováno v:
Cogent Business & Management, Vol 11, Iss 1 (2024)
Millennial purchases of footwear products online have grown in South Africa. Consequently, retailers in the country should develop increased knowledge of these consumers’ online expectations to strengthen their satisfaction and future loyalty inten
Externí odkaz:
https://doaj.org/article/21cdcb0e13fa4c08a1265f71d3a1b418
Autor:
Ruby V. Kodom, Robert T. Netangaheni
Publikováno v:
Health SA Gesondheid: Journal of Interdisciplinary Health Sciences, Vol 29, Iss 0, Pp e1-e10 (2024)
Background: Rising cases of non-communicable diseases (NCDs), poor health choices, mistrust of the health system, self-medication, resistance of diseases to medication and dissatisfaction with the service experience serve as red flags on the path to
Externí odkaz:
https://doaj.org/article/26361c0d3be84ff39f990e4375646da9
Autor:
Bach Q. Ho
Publikováno v:
Businesses, Vol 4, Iss 1, Pp 53-63 (2024)
To enhance the competitiveness of the traditional handicraft industry, providers should offer service experiences using their products (i.e., servitization) instead of merely selling them. Effective management for servitization in the traditional han
Externí odkaz:
https://doaj.org/article/6a015371368642aa8486b4fe5f0273c8