Výsledky vyhledávání - "relationship with the customers"

Akademický článek

The Impact of Electronic Customer Relationship Management on Marketing Performance with the Analysis of the Mediating Role of Product Innovation and Emphasis on Customer Knowledge

Autor: Masoome Arabshahi, Hossein Abbaszadehgaretekan

Publikováno v: ارزش آفرینی در مدیریت کسب و کار, Vol 3, Iss 2, Pp 42-61 (2023)

AbstractThe purpose of this study is to examine how electronic customer relationship management affects marketing performance, with a particular focus on the mediating influence of product innovation and the significance of customer knowledge. The re

Externí odkaz: https://doaj.org/article/90d04b8740354d7eacbf210799947172

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Akademický článek

THE RELATIONSHIP MARKETING APPLICATION IN SMALL AND MEDIUM-SIZED ENTERPRISES

Autor: SABOU FELICIA

Publikováno v: Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie, Vol 1, Iss 6, Pp 42-47 (2016)

The paper presents the importance of relationship marketing, the communication between customers and romanian small and medium-sized enterprises, analyzing also how are investigated and resolved the complaints received from the customers. In the p

Externí odkaz: https://doaj.org/article/4a318017d11c40c296e8736f3190d70c

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Akademický článek

Study of Relationship Quality with Customers on Perceived Quality and Customer Loyalty (case of five stare hotels in Mashhad city)

Publikováno v: پژوهش‌های مدیریت عمومی, Vol 5, Iss 17, Pp 83-101 (2012)

In marketplace of business, there is a significant attention to the concept of communication between service providers and customers. Something which is important today is having a qualified communication with customers to improve their perceived sub

Externí odkaz: https://doaj.org/article/bc644f6140d24b09927bd00da9f4d3df

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Corporate Reputation And Customer Relationship Management Impact On Business Customers Purchase Decision

Autor: Gagan Sugandi, Sul, Ernie Tisnawati, Meydia Hasan

The export marketing performance of Indonesian Sphygmomanometer Manufacturers decreased slightly since 2010 to 2013. This performance is always lower than target level of customer business share caused by the Sphygmomanometer manufacturers is still h

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::42fe2a53afefe2ab93a18fd6b941a7ad