Zobrazeno 1 - 2 of 2 pro vyhledávání: '"reklamationsalternativ"'
1
Dissertation/ Thesis
Konsumenters attityd till reklamationsalternativ : samspel mellan känslor, uppfattningar och agerade i fast fashion-branschen
Autor: Hagel, Felicia, Georgsson, Hanna, Björling, Hannah
Complaints, due to broken products, are today mostly handled in two ways in the fast fashion industry. These two ways are replacement of goods or a refund. This paper investigates whether repair of the product would be an acceptable option for the co
Externí odkaz: http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-12585
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2
Consumers attitude towards complaint approaches : The interaction between emotions, cognition and actions in the fast fashion industry
Autor: Hagel, Felicia, Georgsson, Hanna, Björling, Hannah
Complaints, due to broken products, are today mostly handled in two ways in the fast fashion industry. These two ways are replacement of goods or a refund. This paper investigates whether repair of the product would be an acceptable option for the co
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=od_______681::6e5d1ef80f3a792b3a7425c73f362147
http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-12585
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