Game Theory Analysis of Indihome and Biznet in the Salatiga Internet Market

Autor: Henoch Juli Christanto

Publikováno v: Journal of Information Systems and Informatics, Vol 6, Iss 1, Pp 399-408 (2024)

With the rapid expansion of internet usage in Indonesia, comprehending the competition within the internet service provider sector has become imperative. This study investigates the competitive dynamics between Indihome and Biznet in the Salatiga int

Externí odkaz: https://doaj.org/article/522e05021c8841fd88a762956531602f

STRATEGY OF CUSTOMER SERVICE AS AN IMPORTANT DIRECTION FOR ACHIEVEMENT OF COMPETITIVE ADVANTAGES OF AN INDUSTRIAL ENTERPRISE

Autor: V. Kuziak, U. Motorniuk, N. Stasiuk

Publikováno v: Aktualʹnì Problemi Rozvitku Ekonomìki Regìonu, Vol 2, Iss 15, Pp 80-86 (2019)

The aim of the article is to substantiate theoretical and methodic approaches to comprehension of the role and importance of the strategy of customer service of an industrial enterprise in terms of achievement of its sustainable competitive advantage

Externí odkaz: https://doaj.org/article/d2b567d96d8c4ab284a695e3de30c446

ANALISIS PENGARUH DIMENSI KUALITAS LAYANAN CUSTOMER SERVICE TERHADAP KEPUASAN NASABAH TABUNGAN PRESMA PADA PD BANK PERKREDITAN RAKYAT BLORA (Studi Kasus Pada PD Bank Perkreditan Rakyat Blora)

Autor: Ahlul Trina Hidayanti, Jati Handayani

Publikováno v: Keunis, Vol 7, Iss 2, Pp 40-64 (2019)

This study aims to determine the quality factors of Customer Service consists of tangible, reliability, responsiveness, assurance, and empathy toward customer satisfaction PD Bank Perkreditan Rakyat Blora The population are all customers from Tabunga

Externí odkaz: https://doaj.org/article/4c538123f5924632811e7b9acc642f2a

GESTIÓN DE CALIDAD EN SERVICIOS Y LA SATISFACCIÓN DEL USUARIO EN EL GAD DE PORTOVIEJO

Autor: Correa-Hidalgo, Daniel Ricardo, Vélez-Mendoza, Leither Pamela

Publikováno v: REVISTA CIENTÍFICA MULTIDISCIPLINARIA ARBITRADA YACHASUN-ISSN: 2697-3456; Vol. 7 No. 12 (2023): REVISTA CIENTÍFICA YACHASUN; 349-361
REVISTA CIENTÍFICA MULTIDISCIPLINARIA ARBITRADA YACHASUN-ISSN: 2697-3456; Vol. 7 Núm. 12 (2023): REVISTA CIENTÍFICA YACHASUN; 349-361

Quality management is a set of systematic processes that allow any organization to plan, execute and control the different activities it performs. This type of management is necessary regardless of the size of the company, not only focusing on the qu

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=issn26973456::7e249ab56cd11db11ba7bae07feea344
https://editorialibkn.com/index.php/Yachasun/article/view/360

Have you ever had a terrible online shopping experience?

Autor: Qu, Mengran, Xu, Luqi

Background: Nowadays, the development of the internet makes online shopping more popularized. The appearance of online shopping brings considerable benefits to customers, however, there are still risks in the area. To maintain good relationship manag

Externí odkaz: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-98331