Prevalence and risk factors of secondary traumatic stress in emergency call-takers and dispatchers - a cross-sectional study

Autor: Anna Cranz, Hans-Christoph Friederich, Alexander Nikendei, Anja Greinacher, Christoph Nikendei, David Kindermann, Ede Nagy, Monique Sanzenbacher

Publikováno v: European Journal of Psychotraumatology
article-version (VoR) Version of Record
European Journal of Psychotraumatology, Vol 11, Iss 1 (2020)

Background: Emergency call-takers and dispatchers (ECDs) field emergency calls and dispatch the appropriate emergency services. Exposure to the callers’ traumatic experiences can lead to psychological stress and even to secondary traumatic stress (

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::1e0a3f8bc66e38435c361cd019ceaca4
https://pubmed.ncbi.nlm.nih.gov/33062208