Service quality: A conceptual vision of different models, main contributions, characteristics and conclusions

Autor: Rubio, Edson, Pineda, Noel José

Publikováno v: VIRTUAL CLASSROOM; Vol. 4 No. 10 (2023): Vol. 4 No. 10 (2023): Virtual Classroom Magazine. edition July-December 2023; 36-54
AULA VIRTUAL; Vol. 4 Núm. 10 (2023): Vol. 4 Núm. 10 (2023): Revista Aula Virtual. edición julio-diciembre 2023; 36-54

This study develops an analysis of different service quality models, from the key perspective of measurement, analyzing the main basic elements, as well as the measures used for control, evaluation criteria and key determinants to measure customer sa

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=issn26650398::405532574c2132135551f32026118ca5
https://aulavirtual.web.ve/revista/ojs/index.php/aulavirtual/article/view/226

Impact of Population Growth in the Central Coastal Zone of Chile: Factors for Estimating Tourism Carrying Capacity Based on the Case Study of One Latin American Seaside Resort

Autor: Kay Bergamini, Andrea Alarcón, Roberto Moris, José Ignacio Medina, Daniela Zaviezo, Piroska Ángel, Horacio Gilabert, Rodrigo Culagovski

Publikováno v: Sustainability
Volume 13
Issue 6
Sustainability, Vol 13, Iss 3527, p 3527 (2021)

El Quisco is a district and popular seaside resort on the coast of Chile that has suffered the effects of the growing demand for second homes and tourism activities. The district has the fourth highest influx of a floating population in the region, w

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::1f1ffa2e309b4e34254fae9a7e4a39c0

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The relationship between intellectual capital and value-based performance measurement variables (Case study: automotive industry companies of Iran)

Autor: JOORBONYAN, Saeed, MOHAMMADI CHESHMEH KABOUDI, Afshin, EBRAHIMI, Ebrahim, MOJAHED, Saeed

Publikováno v: Volume: 36, Issue: 3 3440-3448
Cumhuriyet Üniversitesi Fen Edebiyat Fakültesi Fen Bilimleri Dergisi

This study aimed to investigate the relationship between intellectual capital and value-based performance measurement variables of automotive companies operating in Iran in the period 2008-2014 and it was found that efficient use of material and inte

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=tubitakulakb::f15b0413971780eee768cda9fc52ccff
https://dergipark.org.tr/tr/pub/cumuscij/issue/45132/564684

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