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PRESIDENT'S MESSSAGE.

Autor: Pearson, Bill

Publikováno v: Journal of the Australian Traditional Medicine Society. Jun2006, Vol. 12 Issue 2, p59-59. 1p.

Changes in compensation claim contents following reorganization of emergency hospital care

Autor: Kim Lyngby Mikkelsen, Søren Birkeland, Søren Bie Bogh, Mikkel Brabrand

Publikováno v: Birkeland, S, Brabrand, M, Mikkelsen, K L & Bie Bogh, S 2020, ' Changes in compensation claim contents following reorganization of emergency hospital care ', International journal for quality in health care : journal of the International Society for Quality in Health Care, vol. 32, no. 10, pp. 685-693 . https://doi.org/10.1093/intqhc/mzaa131

Objectives To study the effects of the reorganization on patient compensation claim contents relating to health care quality and patient safety. Design and settings Danish emergency care has developed considerably over the past decades, including a m

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::c7819ee7ab7f0a5d23046051166d09e4
https://pubmed.ncbi.nlm.nih.gov/33031503

Conflicting Obligations: Role Conflict among Health Care Complaints Managers

Autor: Clare Xanthos

Publikováno v: Forum: Qualitative Social Research, Vol 9, Iss 1 (2008)

This article draws on selected findings from a study which explored the conflicts and tensions inherent in the role of UK National Health Service (NHS) complaints managers. It is argued that balancing loyalties to the complained about health service

Externí odkaz: https://doaj.org/article/e6dbdb474c1a40cfa46d6ed6f8a649ec

Health Care Complaints and Adverse Events as a Means of User Involvement for Quality and Safety Improvement

Autor: Søren Birkeland

Publikováno v: Birkeland, S 2019, ' Health Care Complaints and Adverse Events as a Means of User Involvement for Quality and Safety Improvement ', The Milbank Quarterly, vol. 97, no. 1, pp. 346-349 . https://doi.org/10.1111/1468-0009.12377
The Milbank Quarterly

Policy Points: Health care complaints contain valuable data on quality and safety; however, there is no reliable method of analysis to unlock their potential.We demonstrate a method to analyze health care complaints that provides reliable insights on

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::a10ebcb5fe6d2e177d5cd2327d2ae2a7
https://portal.findresearcher.sdu.dk/da/publications/0c2f3939-b2a3-4d7f-aa89-f383fe02da06