Zobrazeno 1 - 6
of 6
pro vyhledávání: '"fiktivní nákup"'
Autor:
BOUZKOVÁ, Renata
The aim of this diploma thesis is to evaluate the quality of the services provided in the selected sales unit by means of mystery shopping. The aim is to identify shortcomings and suggest possible solutions to them. The department store called PRIOR
Externí odkaz:
http://www.nusl.cz/ntk/nusl-376097
Autor:
Krajčovič, Tomáš
Title: Mystery shopping in selected stores of specialized retail chain Hervis. Objectives: The aim of the thesis is to introduce a specific method of market research called the Mystery shopping as a marketing tool that is useable in the field of spor
Externí odkaz:
http://www.nusl.cz/ntk/nusl-349002
Autor:
Krajčovič, Tomáš
Title: Mystery shopping in selected stores of specialized retail chain Hervis. Objectives: The aim of the thesis is to introduce a specific method of market research called the Mystery shopping as a marketing tool that is useable in the field of spor
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od______2186::27922a209a7df6646e81d8d69c46676b
http://www.nusl.cz/ntk/nusl-349002
http://www.nusl.cz/ntk/nusl-349002
Autor:
Jech, David
The aim of my thesis is to describe the condition and form of using Mystery shopping at Globus. Particulary the use of this method of research that captures the behavior, appearance, product expertise and actions our staff in contact with the custome
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od______2186::20e1e3a7d0f72f2bf541e19e6172741e
http://www.nusl.cz/ntk/nusl-202168
http://www.nusl.cz/ntk/nusl-202168
Autor:
Štěpánek, Jan
The aim of this thesis is to present and let understand a method of marketing research known as a Mystery Shopping, which is used to evaluate the customer service standards provided by the employees. Firstly, the Mystery Shopping is theoretically ana
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od______2186::71328372171dbf2cb2c5c3fce4d4e7c5
http://www.nusl.cz/ntk/nusl-200063
http://www.nusl.cz/ntk/nusl-200063
Autor:
Sameš, Petr
The aim of this work is through a fictitious purchase ("Mystery shopping") to assess the quality of financial counseling, commercial banks provide free of charge at the counters of their branches. In order to carry out a proper research it was necess
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od______2186::15bb46cf401c69fe80f9299985e64c11
http://www.nusl.cz/ntk/nusl-18401
http://www.nusl.cz/ntk/nusl-18401