Zobrazeno 1 - 10 of 42 893 pro vyhledávání: '"banking service"'
1
Akademický článek
BANKING SERVICE QUALITY, SATISFACTION, AND LOYALTY PERCEIVED BY STUDENTS: A HIERARCHICAL APPROACH.
Autor: Đokić, Nenad1, Milićević, Nikola1 nikola.milicevic@ef.uns.ac.rs, Mirović, Vera1, Kalaš, Branimir1, Đokić, Ines1
Publikováno v: TEME: Casopis za Društvene Nauke. Jul-Sep2024, Vol. 48 Issue 3, p701-721. 21p.
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2
Akademický článek
The quality of business environment and internal factors affect the competitiveness of retail banking service in VietinBank.
Autor: Phuong Thi Nguyen1, Loan Thi Phuong Nguyen2 loannguyentp@tmu.edu.vn, Trang Thi Huyen Vu3, Quyen Thi Tu Nguyen4
Publikováno v: Cogent Business & Management. 2024, Vol. 11 Issue 1, p1-14. 14p.
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3
Akademický článek
Meta-analysis of e-banking service quality and customer satisfaction.
Autor: Gooley, Nathan1, Gooley, Andrew, Haager, Carmen, Makenzie, Millzy
Publikováno v: Journal of New Business Ideas & Trends. 2024, Vol. 22 Issue 2, p15-34. 20p.
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4
Akademický článek
Examining the interplay of internet banking service quality, e-satisfaction, e-word of mouth and e-retention: a post pandemic customer perspective
Autor: Phillip Dangaiso, Paul Mukucha, Forbes Makudza, Tendai Towo, Knowledge Jonasi, Divaries Cosmas Jaravaza
Publikováno v: Cogent Social Sciences, Vol 10, Iss 1 (2024)
AbstractOnline service quality acts as a lever that service providers use to drive e-customer retention in most affluent economies globally. Given the exponential growth in the adoption of internet banking during the COVID-19 pandemic, the purpose of
Externí odkaz: https://doaj.org/article/77664e53f4354572894090246a002721
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5
Akademický článek
Banking service recovery and consumer loyalty: The mediating role of satisfaction.
Autor: Munawar, Muhammad Meki1 meki.munawar@gmail.com, Hadianto, Bram2 bram.hadianto@eco.maranatha.edu
Publikováno v: International Journal of Applied Economics, Finance & Accounting. 2024, Vol. 20 Issue 1, p35-45. 11p.
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6
Akademický článek
Relationship Between Internet Banking Service Quality, e-Customer Satisfaction, and Loyalty: A Comparative Study of India and Pakistan.
Autor: Patel, Ritesh1 ritesh@nirmauni.ac.in, Mishra, Anand Kumar2 20ms0002@rgipt.ac.in, Chishti, Muhammad Zubair3 chishtimz9@gmail.com, Modi, Tejas M.4 tejas@skips.in
Publikováno v: Journal of Central Banking Theory & Practice. May2024, Vol. 13 Issue 2, p213-228. 16p.
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7
Akademický článek
IMPACT OF CURRICULUM STANDARDS SIX SIGMA IN IMPROVING THE QUALITY OF BANKING SERVICE: AN APPLIED STUDY OF A SAMPLE OF ISLAMIC BANKS IN IRAQ.
Autor: Alfatlawi, Hayder Ali Kadhim1 hayder.ali@altuff.edu.iq, Abdulridha Alsaedi, Wasan Khifah2
Publikováno v: Revista Iberoamericana de Psicología del Ejercicio y el Deporte. 2023, Vol. 18 Issue 6, p626-633. 8p.
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8
Akademický článek
FACTORS INFLUENCING CUSTOMERS’ PERCEPTION OF DIGITAL BANKING SERVICE QUALITY IN VIETNAM.
Autor: Nguyen Phuong Le1 nguyenphuongle@vnua.edu.vn, Nguyen Thi Hai Ninh2 haininh.hua@gmail.com, Nguyen Manh Hung3 manhhungk57@ftu.edu.vn
Publikováno v: International Journal of Professional Business Review (JPBReview). 2023, Vol. 8 Issue 7, p1-14. 14p.
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10
Akademický článek
Employing the Six Sigma (SS) methodology to reduce the costs of banking service quality: An applied research in Gulf Commercial Bank.
Autor: Hamdan Al-Khaldi, Nabil Farhan1,2 bmlecbg5@alkadhum-col.edu.iq, Zghair, Mustafa Waleed1,2 dr.mustafa.waleed@uoitc.edu.iq
Publikováno v: Manar Elsharq Journal for Management & Commerce Studies. 2023, Vol. 1 Issue 4, p11-21. 11p.
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