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Publikováno v:
Sinkron : jurnal dan penelitian teknik informatika; Vol. 8 No. 2 (2023): Research Article, Volume 8 Issue 2 April, 2023; 623-630
With the rapid development of e-commerce, which makes it possible to buy and sell products and services online, customers are increasingly using these online shop sites to fulfill their needs. After purchase, customers write reviews about their perso