Tensions and territoriality: the dark side of servitization

Autor: Wagstaff, Scott, Burton, Jamie, Zolkiewski, Judith

Publikováno v: Journal of Business & Industrial Marketing, 2020, Vol. 36, Issue 10, pp. 1755-1766.

Externí odkaz: http://www.emeraldinsight.com/doi/10.1108/JBIM-01-2020-0067

Servitization intent as a factor in the servitization process

Autor: Crowley, Edward, Burton, Jamie, Zolkiewski, Judith

Publikováno v: Journal of Business & Industrial Marketing, 2018, Vol. 33, Issue 8, pp. 1125-1140.

Externí odkaz: http://www.emeraldinsight.com/doi/10.1108/JBIM-08-2016-0199

Customer portfolios – challenges of internal and external alignment

Autor: Højbjerg Clarke, Ann, Freytag, Per Vagn, Zolkiewski, Judith

Publikováno v: IMP Journal, 2017, Vol. 11, Issue 1, pp. 109-126.

Externí odkaz: http://www.emeraldinsight.com/doi/10.1108/IMP-06-2015-0029

Identifying Tensions in the Servitized Value Chain

Autor: Medway, DJ, Burton, Jamie, Story, Vicky M, Zolkiewski, Judith, Raddats, Chris, Baines, Tim

Publikováno v: Burton, J, Story, V M, Zolkiewski, J, Raddats, C, Tim Baines & Medway, D 2016, ' Identifying Tensions in the Servitized Value Chain ', Research Technology Management, vol. 59, no. 5, pp. 38-47 . https://doi.org/10.1080/08956308.2016.1208042

Servitization is recognized as an opportunity for manufacturing firms to harvest additional value by accessing new sources of revenue and expanding their reach up and down the value chain. It is a network activity, as it involves not just the serviti

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::6b65249559dfe772dad8a209132869f5
https://www.research.manchester.ac.uk/portal/en/publications/identifying-tensions-in-the-servitized-value-chain(dfe4acdc-752a-49bb-9d08-d4236d6d847a).html

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