Zobrazeno 1 - 10
of 14
pro vyhledávání: '"Zoe S. Dimitriades"'
Publikováno v:
Journal of Vocational Behavior. 100:43-55
Research on the effects of workplace bullying has concentrated on direct negative attitudinal employee responses, typically ignoring the cognitive mechanisms underlying this link. We integrate social exchange and attribution theories to propose and t
Publikováno v:
The International Journal of Human Resource Management. 23:793-807
In an attempt to contribute to satisfaction and commitment research, the current study explores the differential relationships that job attitudes (e.g. job satisfaction) and organizational attitudes (e.g. organizational satisfaction and organizationa
Publikováno v:
EuroMed Journal of Business. 6:142-154
PurposeThis exploratory research seeks to examine the relationship between employee commitment and financial performance in the Greek retail banking sector.Design/methodology/approachA total of 331 questionnaires were completed by bank employees. Dat
Publikováno v:
Transforming Government: People, Process and Policy. 1:377-400
PurposeThe paper aims to contribute to the stream of research on empowerment by investigating the construct of psychological empowerment among Greek public employees. The primary objective is to further the limited amount of empirical research on the
Autor:
Zoe S. Dimitriades
Publikováno v:
Employee Relations. 29:469-491
PurposeThe purpose of this paper is to explore the usefulness and to highlight the nature of inter‐relationship(s) between service climate and job involvement in impacting customer‐focused organizational citizenship behaviors of frontline employe
Publikováno v:
Measuring Business Excellence. 11:32-43
PurposeThe study aims to extend satisfaction research by investigating potential gender and age effects on perceptions of satisfaction in a public service environment.Design/methodology/approachUsing the SERVPERF instrument, responses from a sample o
Autor:
Zoe S. Dimitriades
Publikováno v:
Journal of European Industrial Training. 31:223-240
PurposeThe purpose of this research is to investigate the relative importance of personal‐demographic and positional factors in predicting emotional intelligence (EI) among service workers in the Greek context.Design/methodology/approachThe study i
Autor:
Zoe S. Dimitriades
Publikováno v:
Management Research News. 29:782-800
Purpose – The present study attempts to contribute to the knowledge of how customer satisfaction, loyalty and commitment are defined and relate to each other in the Greek context.Design/methodology/approach – It is based on 200 responses collecte
Creating strategic capabilities: organizational learning and knowledge management in the new economy
Autor:
Zoe S. Dimitriades
Publikováno v:
European Business Review. 17:314-324
Purpose – The purpose of this paper is to contribute to the knowledge management and organizational learning literatures by clarifying the concepts and presenting a framework illustrating their relationship. The framework is meant to reduce confusi
Autor:
Zoe S. Dimitriades
Publikováno v:
International Journal of Manpower. 26:80-92
PurposeThe purpose of the article is to examine the validity and reliability of Spreitzer's and Menon's instruments in a culturally diverse environment. To test whether individualized measures of Hofstede's cultural dimensions are related to employee