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Publikováno v:
Proceedings of the ACM on Human-Computer Interaction. 3:1-24
Patient-Provider Communication (PPC) is crucial to the quality and outcome of healthcare practices. With the development of Information and Communication Technologies (ICTs), ICT mediated PPC has become increasingly commonplace, and has been extensiv
Publikováno v:
CHI
Online Ask the Doctor (AtD) services allow access to health professionals anytime anywhere beyond existing patient-provider relationships. Recently, many free-market AtD platforms have emerged and been adopted by a large scale of users. However, it i