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pro vyhledávání: '"Zhan Jun Mei"'
Publikováno v:
Applied Mechanics and Materials. :6051-6055
On the one hand, as the basic work forms, team is paid more and more attention. Team is a important view of research. At same time, studies find that emotional intelligence is not only a tool in management, but also is antecedent variables. But, on t
Autor:
Zhan Jun Mei, Qing Hai Ma
Publikováno v:
Applied Mechanics and Materials. :4412-4416
The negative actions of the customers and staff-the customer's interactional injustice and CPB are important in corporation. Through Questionnaire survey about 420 employees, this paper researches the relationship among the CPB, NA and customers inte
Publikováno v:
Applied Mechanics and Materials. :2496-2500
Emotional intelligence is an important issue which has been concerned by the Psychologies and foreign business management in recent years. Emotional intelligence is a capability, is one kind of potential to create profit. But, as we know, capability