Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Zani, Rosa Maria F."'
Autor:
Caminada, Adherbal, Barreiros, Adriana A, Ferrari, Adriana Cybelle, Villela, Cristia Olaio, Assumpçao Fontes, Cybelle, Imaculada Cardosa Sampaio, Maria, Zani, Rosa Maria F
Publikováno v:
Proceedings of the IATUL Conferences
It addresses the relevance of the quality assessment processes as instruments of support for managing information services. It describes the implementation of the Product and Service Quality Assessment Program (PAQ) of University of São Paulo’s In
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od_______540::10202466f6f170bb558c4feb5f739850
http://docs.lib.purdue.edu/cgi/viewcontent.cgi?article=1758&context=iatul
http://docs.lib.purdue.edu/cgi/viewcontent.cgi?article=1758&context=iatul
Autor:
Sampaio, Maria Imaculada Cardoso1 isampaio@usp.br, Netto, Adherbal Caminada1 adherbal@usp.br, Barreiros, Adriana A.1 adribar@bcq.usp.br, Ferrari, Adriana Cybele1 aferrari@usp.br, Fontes, Cybelle Assumpção1 caf@fob.usp.br, de Grandi, Márcia Elisa Garcia1 megrandi@usp.br, Villela, Maria Cristina Olaio1 cristina.villela@poli.usp.br, Zani, Rosa Maria F.1 rmfzani@usp.br
Publikováno v:
IATUL Annual Conference Proceedings. 2006, Vol. 16, p93-99. 7p.
