Zobrazeno 1 - 10
of 126
pro vyhledávání: '"Zachary W. Brewster"'
Publikováno v:
Cornell Hospitality Quarterly. 63:433-447
A limited number of published studies have presented evidence indicating that restaurant customers discriminate against Black servers by tipping them less than their White coworkers. However, the cross-sectional, localized, and small samples that wer
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::a7a22f9f8a9d6e281bfefc1d27612fa1
https://doi.org/10.1177/19389655211036652
https://doi.org/10.1177/19389655211036652
Autor:
Zachary W. Brewster
Publikováno v:
Contemporary Sociology: A Journal of Reviews. 51:118-120
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::b2b93b85cb67d4b4c4fe9f7aa0e432fe
https://doi.org/10.1177/00943061221076191h
https://doi.org/10.1177/00943061221076191h
Autor:
Allen V. Heffner, Zachary W. Brewster
Publikováno v:
Journal of Hospitality & Tourism Research. 47:291-302
Verbal and behavioral manifestations of anti-Black biases have been shown to be quite common in many full-service restaurant establishments. Such explicit expressions of anti-Black biases have been linked with servers’ endorsement of racial stereot
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::2a3b638f3a13c8e8831199883838126c
https://doi.org/10.1177/10963480211020098
https://doi.org/10.1177/10963480211020098
Publikováno v:
Sociological Perspectives. 64:343-364
Negative stereotypes are widely assumed to underpin the mistreatment that black Americans sometimes experience while engaging in everyday consumption activities like shopping or dining away from home. However, studies that directly observe the relati
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::99c50b5b6954fb106c75b143475e934c
https://doi.org/10.1177/0731121420946775
https://doi.org/10.1177/0731121420946775
Autor:
Zachary W. Brewster, Michael Lynn
Publikováno v:
Journal of Travel Research. 59:993-1007
Despite the size and interdisciplinary scope of the extant literature on domestic tipping behaviors, little research has been done on the tipping behaviors of tourists when traveling abroad. In response, this study presents results from a hypothetica
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::09655ff206f2ed0950a05065ba3129c6
https://doi.org/10.1177/0047287519875820
https://doi.org/10.1177/0047287519875820
Publikováno v:
Sociation Today, Vol 11, Iss 1 (2013)
College instructors, as a group, are more liberal than the general US population. The causes and consequences of this incongruence have been the focus of a considerable amount of discourse. However, little scholarly attention has been devoted to unde
Externí odkaz:
https://doaj.org/article/26270a2ced4a4979955a1eb4a01c4dda
Publikováno v:
Cornell Hospitality Quarterly. 60:159-173
On average, Black consumers have been reliably shown to tip restaurant servers less than their White counterparts, and this difference has been widely acknowledged to contribute to servers’ negative attitudes toward Black customers. However, studie
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::ed0f58982077ba7195f92d8e11c16fc8
https://doi.org/10.1177/1938965518777221
https://doi.org/10.1177/1938965518777221
Autor:
Michael Lynn, Zachary W. Brewster
Publikováno v:
International Journal of Hospitality Management. 70:9-15
Many U.S. restaurants have recently adopted no-tipping policies or are considering doing so. This study examines the effects of such moves away from tipping on restaurant’s online customer ratings. The results indicate that (i) restaurants receive
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::ab6b14aae9cd76df4554deb4359daccd
https://doi.org/10.1016/j.ijhm.2017.11.001
https://doi.org/10.1016/j.ijhm.2017.11.001
Autor:
Zachary W. Brewster, Kenneth Gourlay
Publikováno v:
International Journal of Hospitality Management. 99:103068
Masks have become the custom among restaurant workers and bartenders as a form of protection against COVID-19. Yet, given the rapid introduction of masks to the uniforms of restaurant servers there is a dearth of extant scholarship that has explored
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::02de8c0425b2099bba37986029759b53
https://doi.org/10.1016/j.ijhm.2021.103068
https://doi.org/10.1016/j.ijhm.2021.103068
Publikováno v:
Social Currents. 5:244-263
The current study draws from contemporary theories of morality to examine moral motives underlying service employees’ interactions with clientele. Specifically, we posit that employees who exhibit strong moral commitments to service equality (MCSE)
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::6c2fd9c8885f1428a6b543c1304ad5bd
https://doi.org/10.1177/2329496517725330
https://doi.org/10.1177/2329496517725330