Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Yvonne Versluijs MD"'
Autor:
Yvonne Versluijs MD, Maartje Lemmers MD, Laura E. Brown PhD, Amanda I. Gonzalez MD, Joost T. P. Kortlever MD, David Ring MD, PhD
Publikováno v:
Journal of Patient Experience, Vol 8 (2021)
This study assessed the correlation of 9 questions addressing communication effectiveness (the Communication Effectiveness Questionnaire [CEQ]) with other patient-reported experience measures (PREMs; satisfaction, perceived empathy) as well as patien
Externí odkaz:
https://doaj.org/article/d7b8eaeca0ad44f68800dc4757804023
Autor:
Yvonne Versluijs MD, Laura E Brown PhD, Mauna Rao, Amanda I Gonzalez MD, Matthew D Driscoll MD, David Ring MD, PhD
Publikováno v:
Journal of Patient Experience, Vol 7 (2020)
Patient experience measures such as satisfaction are increasingly tracked and incentivized. Satisfaction questionnaires have notable ceiling effects that may limit learning and improvement. This study tested a Guttman-type (iterative) Satisfaction Sc
Externí odkaz:
https://doaj.org/article/a376fed7e2734136bf848048dbe56bcc