ACUERDO DE NIVEL DE SERVICIO: ESTUDIO DE MANTENIMIENTO DE SINERGIA/OPERACIÓN DE PROCESOS EN LA TERMINAL DE ILHA GUAIBA-VALE

Autor: Zito, Alex, Nunes, Luís, Santos, Bruno, Araújo, Victor, Yussa, Leonardo

Publikováno v: Revista Eletrônica de Estratégia & Negócios; v. 15 (2022): Edição Especial CIDESPORT 2021; 231-248
Revista Eletrônica de Estratégia e Negócios
Universidade do Sul de SC (UNISUL)
instacron:UNISUL

The study broach about Service Level Agreement (ANS) in the Port Maintenance area of the Ilha Guaíba Terminal (Tig-Vale). The Purpose is to analyze the impact on ANS on asset delivery, aiming the improvement in performance and maintenance/operation

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=od______3056::792415713a1c66ee23d65d914bbec4a7
https://portaldeperiodicos.animaeducacao.com.br/index.php/EeN/article/view/16485