Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Yon Rosli bin Daud"'
Autor:
Mohd Rushidi bin Mohd Amin, Shishi Kumar Piaralal, Yon Rosli bin Daud, Baderisang bin Mohamed
Publikováno v:
International Review of Research in Open and Distributed Learning, Vol 21, Iss 2 (2020)
This study investigated the relationships among justice dimensions (distributive, procedural, interpersonal, and informational), university image, service recovery satisfaction, and customer behavioural outcomes (trust, word of mouth, repurchase inte
Externí odkaz:
https://doaj.org/article/c01046b16ddd47ae9fc66669e6d35bd7
Publikováno v:
International Review of Research in Open and Distributed Learning, Vol 21, Iss 2 (2020)
This study investigated the relationships among justice dimensions (distributive, procedural, interpersonal, and informational), university image, service recovery satisfaction, and customer behavioural outcomes (trust, word of mouth, repurchase inte
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::e72e2ead66d4266de33097a2d3af3650
https://doi.org/10.19173/irrodl.v21i2.4578
https://doi.org/10.19173/irrodl.v21i2.4578