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pro vyhledávání: '"Ying-Yang Lee"'
Autor:
Ying Yang Lee, Kay Jan Wong, Lecia Lim, Ruth Choy, Xuejie Zhang, John Jianan Lu, Samarth Agarwal
Publikováno v:
IJCNN
Many banks and financial service companies have been transforming the way to run their businesses and serve customers. In this paper, we present a use case for digitizing customer journeys in the area of consumer banking call centre. The main objecti
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::9ab54a68ee025e0b98cb39b0296477e1
https://doi.org/10.1109/ijcnn48605.2020.9206709
https://doi.org/10.1109/ijcnn48605.2020.9206709
Autor:
Ying-Yang Lee, Julia L Lin
Publikováno v:
British Journal of Hospital Medicine. 69:42-46
Trust in the patient–physician relationship has been widely discussed, but in-depth and systematic analyses are scarce. A model is proposed to explore the trust–outcomes relationship by identifying the mediating effects of compliance, patient dis
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::33151adc5c80a5c953faf6049bbc0d5c
https://doi.org/10.12968/hmed.2008.69.1.28040
https://doi.org/10.12968/hmed.2008.69.1.28040