Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Ying Chu Zhu"'
Autor:
Min Li, Douglas Bruce Lowrie, Cheng-Yu Huang, Xiang-Chan Lu, Ying-Chu Zhu, Xing-Hua Wu, Mayila Shayiti, Qiong-Zhen Tan, Hua-Ling Yang, Si-Yuan Chen, Pan Zhao, Sheng-Hua He, Xiu-Rong Wang, Hong-Zhou Lu
Publikováno v:
Asian Pacific Journal of Tropical Biomedicine, Vol 5, Iss 6, Pp 497-504 (2015)
Objective: To investigate patients' perception of service quality at hospitals in nine Chinese cities and propose some measures for improvement. Methods: The ServQual scale method was used in a survey involving patients at out-patient and in-patient
Externí odkaz:
https://doaj.org/article/e586cecc62c34588b05b54764c677139
Autor:
Douglas B. Lowrie, Min Li, Mayila Shayiti, Xiang Chan Lu, Ying Chu Zhu, Sheng Hua He, Xing Hua Wu, Hong Zhou Lu, Si Yuan Chen, Cheng Yu Huang, Xiu Rong Wang, Qiong Zhen Tan, Pan Zhao, Hua Ling Yang
Publikováno v:
Asian Pacific Journal of Tropical Biomedicine, Vol 5, Iss 6, Pp 497-504 (2015)
Objective: To investigate patients' perception of service quality at hospitals in nine Chinese cities and propose some measures for improvement. Methods: The ServQual scale method was used in a survey involving patients at out-patient and in-patient