Zobrazeno 1 - 10
of 10
pro vyhledávání: '"Xin (David) Ding"'
Publikováno v:
International Journal of Operations & Production Management. 42:577-602
PurposeThis research aims to explore the fine-grained relationships between nurse staffing and hospital operational performance with respect to care quality and operating costs. The authors also investigate the moderation effect of competition in loc
Publikováno v:
Journal of Operations Management.
Publikováno v:
Decision Sciences. 53:348-389
Publikováno v:
Supply Chain Forum: An International Journal. 20:332-347
Drawing on previous Customs-Trade Partnership against Terrorism (C-TPAT) studies, institutional theory and resource-based view theory, the purpose of this case study is to empirically examine the c...
Autor:
Xin David Ding
Publikováno v:
Journal of Operations Management. 36:103-114
While service design and process management have received research attention in the past, there is limited empirical work examining both factors in the hospital setting. Through operationalizing focus as a service design approach and quality improvem
Autor:
Mark M. Davis, Xin David Ding
Publikováno v:
Service Science. 9:3-4
Publikováno v:
Journal of Service Management. 22:344-366
Purpose – Drawing upon research in consumer behavior, the purpose of this paper is to deploy an alternative way to predict behavioral intention with customer technology beliefs and experience in e‐brokerage services.Design/methodology/approach
Publikováno v:
Academy of Management Proceedings. 2016:16896
Hospitals in the U.S. have made significant investments in information technologies (IT) to improve care delivery. In particular, Electronic Medical Record (EMR) technologies offer significant pote...
Publikováno v:
Academy of Management Proceedings. 2016:13113
Hospitals today are posed with many requirements arising from government regulations and financial incentives to improve patient experiential quality. This study examines effects of two types of ho...
Publikováno v:
Academy of Management Proceedings. 2015:15252
Drawing on service operations literature and organizational information processing theory (OIPT), this study examines the effects of two types of organizational complexity, i.e., detail complexity ...