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pro vyhledávání: '"Xanthos, Clare Mariana"'
Autor:
Xanthos, Clare Mariana
This thesis is an interdisciplinary study of the conflicts and tensions in the role of NHS complaints managers. The thesis sets out to explore the contradictions inherent in the role of complaints managers and the ways complaints managers deal with t
Externí odkaz:
http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.405788
