Zobrazeno 1 - 10
of 57
pro vyhledávání: '"Wesley S. Roehl"'
Autor:
Ljudevit Pranic, Wesley S. Roehl
Publikováno v:
Journal of Business Economics and Management, Vol 13, Iss 2 (2012)
Generally, complainants have been given little power to effect how their service recovery encounter unfolds. Meanwhile, the satisfactory resolution of customer complaints has been a challenging task for many service organizations. Empowering customer
Externí odkaz:
https://doaj.org/article/f2c2223b8b1342ccb89cc9a0a8e8ba81
Publikováno v:
International Journal of Contemporary Hospitality Management.
Purpose The purpose of this study is to test the local impact of COVID-19 pandemic on hotel performance at the individual property level, and further examine the roles of hotel attributes and business mix in potentially moderating or intensifying the
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::2619b44946b114d904333d27bbf978f2
https://doi.org/10.1108/ijchm-09-2022-1084
https://doi.org/10.1108/ijchm-09-2022-1084
Publikováno v:
Information and Communication Technologies in Tourism 2023 ISBN: 9783031257513
As e-tourism scholars advance innovative research on the use and study of artificially intelligent systems, it is important to reflect on how well we are advancing transformative philosophies which ask that emerging fields consider issues of ethics,
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::09149639ff168236228a5ef2a82e75c5
Publikováno v:
SCHOLE: A Journal of Leisure Studies and Recreation Education. 38:1-13
Although students in the broad field of leisure studies may pursue a variety of opportunities post-graduation, employment within local parks and recreation represents one potential career path. Unf...
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::5049ec7eed8c4a57eb0858b48e63c9d9
https://doi.org/10.1080/1937156x.2020.1850192
https://doi.org/10.1080/1937156x.2020.1850192
Publikováno v:
International Journal of Hospitality Management. 83:74-82
Hotels often must manage unexpected external shocks, such as crises, which can threaten the sustained profitability and viability of the firms. While the literature suggests that hotels’ crisis management capabilities can be improved by evaluating
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::4f44902c9eab2bdbb23bcc86be65509c
https://doi.org/10.1016/j.ijhm.2019.04.006
https://doi.org/10.1016/j.ijhm.2019.04.006
Publikováno v:
Tourism Management. 68:210-219
It is generally expected that competitors do not react uniformly in response to a cut in price. Although the literature suggests that firms are heterogeneous in their price responses, little empirical research has examined how competitors actually re
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::35647ad4592f20eb27e6a3e0431eb81f
https://doi.org/10.1016/j.tourman.2018.03.013
https://doi.org/10.1016/j.tourman.2018.03.013
Autor:
Pauline A. Milwood, Wesley S. Roehl
Publikováno v:
International Journal of Contemporary Hospitality Management. 30:2562-2582
Purpose Few papers address innovation activities among tourism entities. The purpose of this paper is to elucidate the extent to which the theoretical framework of network orchestration can explain the system of relations underlying roles and behavio
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::85ea23cc1b4263445823d35565e9d065
https://doi.org/10.1108/ijchm-07-2016-0401
https://doi.org/10.1108/ijchm-07-2016-0401
Publikováno v:
International Journal of Hospitality Management. 67:33-45
To better understand the location patterns of different types of restaurants across the United States, we investigate the relationship between neighborhood sociodemographic characteristics and restaurant location using a unique data set from 2013 cov
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::a95e4ce6229df4e36b3f35fd7d8c405d
https://doi.org/10.1016/j.ijhm.2017.07.005
https://doi.org/10.1016/j.ijhm.2017.07.005
Publikováno v:
Journal of Revenue and Pricing Management. 17:256-275
Dual-branding is drawing interest in the industry because it offers cost and operational efficiencies. However, when two branded hotels are located on the same property, consumer evaluation toward one brand might be affected by the other brand. This
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::480c3015d31de1c16f9d6914b0a87fd0
https://doi.org/10.1057/s41272-017-0107-z
https://doi.org/10.1057/s41272-017-0107-z
Publikováno v:
International Journal of Hospitality Management. 56:78-86
It is a common belief that businesses performance should not be evaluated by immediate fiscal returns, but rather based on an extended time horizon. While the literature implies that pricing decisions may exert lagged as well as contemporaneous effec
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::712b57fcd3ad61e1598885736b9f31b9
https://doi.org/10.1016/j.ijhm.2016.04.006
https://doi.org/10.1016/j.ijhm.2016.04.006