Zobrazeno 1 - 2
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pro vyhledávání: '"Wenpei Wei"'
Publikováno v:
Journal of Service Science and Management. 13:498-515
The wealth management firm meets greater competition in generating customer loyalty after China’s 11 opening-up policy. According to emotional contagion and SOR theory, the effect of employees’ competence on customer loyalty was firstly investiga
Publikováno v:
International Business Research. 13:39
With the rapid development of internet financial community, more and more people opt to obtain financial information through online reviews. Based on the perspective of online reviews of opinion leaders, we explored the influences of online reviews o