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PUBLIKA : Jurnal Ilmu Administrasi Publik; Vol. 8 No. 2 (2022): Publika : Jurnal Ilmu Administrasi Publik; 224-239
PAN and RB Ministerial Regulations Number 14 of 2017 concerning Guidelines for Compiling a Community Satisfaction Survey, it is explained that every public service provider is obliged to evaluate the community satisfaction survey. This study aims to