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Autor:
Waed Alswaer, Loay Salhieh
Publikováno v:
International Journal of Productivity and Performance Management. 71:3724-3746
PurposeThe purpose of this paper is to propose a maturity model to improve warehouse performance.Design/methodology/approachThis paper will follow De Bruin et al’s (2005) suggested six relevant phases: scope, design, populate, test, deploy and main