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pro vyhledávání: '"Viktor Suwiyanto"'
Autor:
Dana Indra Sensuse, Viktor Suwiyanto, Sofian Lusa, Arfive Gandhi, Muhammad Mishbah, Damayanti Elisabeth
Publikováno v:
Data, Vol 6, Iss 5, p 48 (2021)
Statistics of Indonesia’s (BPS) performance are not optimal since there is a lack of integration among business processes. This has resulted in unsynchronized data, unstandardized business processes, and inefficient IT investment. To encourage more
Externí odkaz:
https://doaj.org/article/5f0f3568227842a8b1b963134b0ad816
Autor:
Muhammad Mishbah, Viktor Suwiyanto, Sofian Lusa, Arfive Gandhi, Dana Indra Sensuse, Damayanti Elisabeth
Publikováno v:
Data
Volume 6
Issue 5
Data, Vol 6, Iss 48, p 48 (2021)
Volume 6
Issue 5
Data, Vol 6, Iss 48, p 48 (2021)
Statistics of Indonesia’s (BPS) performance are not optimal since there is a lack of integration among business processes. This has resulted in unsynchronized data, unstandardized business processes, and inefficient IT investment. To encourage more
IDENTIFY FAQ KNOWLEDGE GAP IN IT HELPDESK USING KNOWLEDGE MAPPING CASE STUDY: HALOSIS BPS-STATISTICS
Autor:
Dana Indra Sensuse, Viktor Suwiyanto
Publikováno v:
Masyarakat Telematika Dan Informasi : Jurnal Penelitian Teknologi Informasi dan Komunikasi. 11:1
One important feature of IT HelpDesk, such as HaloSIS, is knowledge base. This feature disseminate knowledge about problem solving knowledge. This knowledge base goals were to assist service desk for giving fast solution to problem reported by user c