Zobrazeno 1 - 6
of 6
pro vyhledávání: '"Vesna Babic-Hodovic"'
Publikováno v:
Tourism and Hospitality Management, Vol 25, Iss 1, Pp 1-17 (2019)
Purpose – The purpose of this paper is twofold: (1) to assess importance-performance analysis (IPA) and service performance (SERVPERF) conceptualizations of service quality, and to establish which one excels in predicting the tourists' satisfaction
Externí odkaz:
https://doaj.org/article/83aea7f02fc44e2094935ab0b97d2b74
Publikováno v:
Tržište, Vol 31, Iss 2, Pp 171-185 (2019)
Purpose – Service employees play a crucial role in creating and sustaining the reputation of service firms. Their attitudes and commitment to the firm are reflected in customers’ perceptions of quality and loyalty, which ultimately improve corpor
Externí odkaz:
https://doaj.org/article/336c5a6052464ac9a78cbe70ff61142f
Publikováno v:
Millenium, Vol 2, Iss 4, Pp 23-32 (2017)
Introduction: The purpose of this study to investigate internal service quality (as perceived by employees) and external (customer) perceptions of quality in the context of service profit chain (SPC). Objective: The objective of the study is to eval
Externí odkaz:
https://doaj.org/article/8b1cd68bb06d4126a4770a4a19415729
Publikováno v:
Interdisciplinary Management Research. 5:683-693
The aim of this article is to determine the level and the nature of the quantitative and qualitative factors' influences on development of the banking sector and their influence on economic growth in South-East European countries (SEE). We used a OLS
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od_______645::05f52702b1524a3179af87e3295cabcc
http://www.efos.hr/repec/osi/journl/PDF/InterdisciplinaryManagementResearchV/IMR5a55.pdf
http://www.efos.hr/repec/osi/journl/PDF/InterdisciplinaryManagementResearchV/IMR5a55.pdf
Autor:
Vesna Babic- HODOVIC, Eldin MEHIC
Publikováno v:
Journal of Global Strategic Management. 2:106-106
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::e5c1a41e0b3594e518ec26c576459cd3
https://doi.org/10.20460/jgsm.2009318464
https://doi.org/10.20460/jgsm.2009318464
Autor:
Vesna Babic Hodovic, Eldin Mehic
Publikováno v:
Journal of Global Strategic Management. 1:151-151
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::e70490da439e9a6a950f2a2c64f90cac
https://doi.org/10.20460/jgsm.2007118724
https://doi.org/10.20460/jgsm.2007118724