Zobrazeno 1 - 10 of 25 pro vyhledávání: '"Vesna Babic-Hodovic"'
1
Akademický článek
Internal versus external service quality: reflections of employees and customers in the mirror
Autor: Emir Ganic, Vesna Babic-Hodovic, Maja Arslanagic-Kalajdzic
Publikováno v: Millenium, Vol 2, Iss 4, Pp 23-32 (2017)
Introduction: The purpose of this study to investigate internal service quality (as perceived by employees) and external (customer) perceptions of quality in the context of service profit chain (SPC). Objective: The objective of the study is to eval
Externí odkaz: https://doaj.org/article/8b1cd68bb06d4126a4770a4a19415729
Zobrazit plný text záznamu
2
Influence of Quantitative and Qualitative Factors of Banking Sector Development on Economic Growth in South East European Countries
Autor: Vesna Babic- Hodovic, Eldin Mehic, Emir Agic
Publikováno v: Interdisciplinary Management Research. 5:683-693
The aim of this article is to determine the level and the nature of the quantitative and qualitative factors' influences on development of the banking sector and their influence on economic growth in South-East European countries (SEE). We used a OLS
Externí odkaz: https://explore.openaire.eu/search/publication?articleId=od_______645::05f52702b1524a3179af87e3295cabcc
http://www.efos.hr/repec/osi/journl/PDF/InterdisciplinaryManagementResearchV/IMR5a55.pdf
Zobrazit plný text záznamu
5
Conference
IMPACT OF TECHNICAL AND FUNCTIONAL SERVICE QUALITY ON PERCEIVED CORPORATE IMAGE IN TELECOMMUNICATION INDUSTRY.
Autor: Babic-Hodovic, Vesna1 vesna.babic-hodovic@efsa.unsa.ba, Imsirpasic, Amina2 amina.imsirpasic@bhtelecom.ba, Arslanagic-Kalajdzic, Maja1 maja.arslanagic@efsa.unsa.ba
Publikováno v: Conference Proceedings: International Conference of the Faculty of Economics Sarajevo (ICES). 2016, p305-305. 1p.
Zobrazit plný text záznamu
6
Conference
TO WHOM ARE YOU LOYAL, TO GLOBAL OR LOCAL BRANDS -- EXPERIENCE BEFORE LOYALTY.
Autor: Arslanagic-Kalajdzic, Maja1 maja.arslanagic@efsa.unsa.ba, Babic-Hodovic, Vesna vesna.babic-hodovic@efsa.unsa.ba, Jazic, Amna2 amna.jazic@hotmail.com
Publikováno v: Conference Proceedings: International Conference of the Faculty of Economics Sarajevo (ICES). 2018, p59-80. 22p. 1 Diagram, 3 Charts.
Zobrazit plný text záznamu
7
Akademický článek
PERCEIVED CORPORATE REPUTATION AND PRIDE AS DRIVERS OF FRONTLINE EMPLOYEES' REPUTATION IMPACT AWARENESS: MEDIATING ROLE OF JOB SATISFACTION.
Autor: Babić-Hodović, Vesna1 vesna.babic-hodovic@efsa.unsa.ba, Arslanagić-Kalajdžić, Maja1 maja.arslanagic@efsa.unsa.ba
Publikováno v: Market / Trziste. 2019, Vol. 31 Issue 2, p171-185. 15p.
Zobrazit plný text záznamu
8
Akademický článek
WE ARE HAPPY HERE AND WE WILL STAY, WHAT ABOUT YOU? THE CROSS-LEVEL IMPACT OF EMPLOYEE LOYALTY AND PERFORMANCE ON STUDENT LOYALTY.
Autor: Ganic, Emir1 emir.ganic@ssst.edu.ba, Babic-Hodovic, Vesna2 vesna.babic-hodovic@efsa.unsa.ba, Arslanagic-Kalajdzic, Maja3 maja.arslanagic@efsa.unsa.ba
Publikováno v: South East European Journal of Economics & Business (1840118X). 2018, Vol. 13 Issue 2, p7-18. 12p.
Zobrazit plný text záznamu
9
Conference
SERVICE COMPANIES' CORPORATE REPUTATION: EMPLOYEES PERSPECTIVE.
Autor: Arslanagic-Kalajdzic, Maja1 maja.arslanagic@efsa.unsa.ba, Babic-Hodovic, Vesna1 vesna.babic-hodovic@efsa.unsa.ba, Mehic, Eldin1 eldin.mehic@efsa.unsa.ba
Publikováno v: Conference Proceedings: International Conference of the Faculty of Economics Sarajevo (ICES). 2014, p224-224. 1p.
Zobrazit plný text záznamu
10
Akademický článek
PERCEIVED QUALITY AND CORPORATE IMAGE IN MOBILE SERVICES: THE ROLE OF TECHNICAL AND FUNCTIONAL QUALITY.
Autor: Babic-Hodovic, Vesna1 vesna.babic-hodovic@efsa.unsa.ba, Arslanagic-Kalajdzic, Maja1 maja.arslanagic@efsa.unsa.ba, Imsirpasic, Amina2 amina.imsirpasic@bhtelecom.ba
Publikováno v: South East European Journal of Economics & Business (1840118X). Apr2017, Vol. 12 Issue 1, p114-125. 12p.
Zobrazit plný text záznamu

Vyhledávací nástroje:

Upřesnit hledání

Omezení vyhledávání
Plný text Recenzováno Digitální knihovna AV ČR
Zdroje