Výsledky vyhledávání - "Vanya Banabakova"

Akademický článek

Problems and Perspectives in Military Professional Education and Realization of Cadets in Bulgaria

Publikováno v: Journal of Innovations and Sustainability, Vol 3, Iss 4, Pp 37-47 (2017)

The military professional forming of cadets is in the core of the mission of Vasil Levski National Military University - Bulgaria and of the training process. Despite of this, the efforts not always achieve the desired results during the training of

Externí odkaz: https://doaj.org/article/79d9bb2361b84e81aa858e9c91d36e1b

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Akademický článek

Standards and Customer Service: Employees Behavior towards Customers

Autor: Venelin Terziev, Vanya Banabakova, Marin Georgiev

Publikováno v: Journal of Innovations and Sustainability, Vol 3, Iss 3, Pp 27-37 (2017)

Ensuring effective customer service requires targeted efforts in a number of areas, one of which is to develop service standards for each market segment. The development and implementation of standards requires the organization to accurately determin

Externí odkaz: https://doaj.org/article/114de8931ac743fd961a09ef91bf5d8c

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Akademický článek

Customer's Profitability Analyses and Customer Service Policies

Autor: Venelin Terziev, Vanya Banabakova, Marin Georgiev

Publikováno v: Journal of Innovations and Sustainability, Vol 3, Iss 3, Pp 39-48 (2017)

Most organizations do not pay attention to the customer's profitability. It is also appropriate to improve this activity by first applying a model of customer profitability analysis. One of the basic principles of customer return analysis, which the

Externí odkaz: https://doaj.org/article/9dcf2f7c813245588c7d64e7f3501acb

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The Role of Social Logistics for the National, Economic and Social Security

Autor: Vanya Banabakova

Publikováno v: Security Dimensions. 39:54-69

Logistics continuously expands its application areas. In modern conditions, there is a need to apply logistics in areas not related to its traditional applications such as military and business spheres, resulting in the identification of a third area

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::039a343d6a8cd781933b40c061d8b2c6
https://doi.org/10.5604/01.3001.0015.6527

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Digitalization of Business and Public Organizations—Communication Problems with IT Companies and Possible Solutions

Autor: Desislava Serafimova, Andriyana Andreeva, Vanya Banabakova

Publikováno v: Education, Research and Business Technologies ISBN: 9789811688652

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::fde139f0de150eb69721c2fcd1d0b329
https://doi.org/10.1007/978-981-16-8866-9_29

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TENDENCIES IN THE DEVELOPMENT OF LOGISTICS SERVICES

Autor: Vanya Banabakova

Publikováno v: KNOWLEDGE INTERNATIONAL JOURNAL. 30:219-225

As a stable tendency in economic life the application of outsourcing has been practiced in different areas. The main reasons for this are the globalizations and the fast development of technologies. Due to logistics outsourcing the definition for ―

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::a2dd7399443bc69f1267703919fed260
https://doi.org/10.35120/kij3001219b

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LOGISTICAL SERVICE OF CLIENTS AS A SYSTEM

Autor: Vanya Banabakova, Maria Ilcheva

Publikováno v: Knowledge International Journal. 26:1563-1569

With the development of the market relations the opportunities for clients to receive a better service are increasing. As a result of this their expectations for the level of service are increasing too. The logistical service of clients is the final

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::e191ad56d1d5c5e4d432f897364aee1e
https://doi.org/10.35120/kij26061563b

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Developing Customer Service Standards

Autor: Vanya Banabakova, Marin Georgiev, Venelin Terziev

Publikováno v: International conference KNOWLEDGE-BASED ORGANIZATION. 24:117-122

Ensuring effective customer service requires targeted efforts in a number of areas, one of which is to develop service standards for each market segment. Differentiating customer service is achieved by adopting different standards according to the fo

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::434b29544bf678a9414194eb16fb5473
https://doi.org/10.1515/kbo-2018-0075

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CUSTOMER SERVICE STANDARDS

Autor: Marin Georgiev, Venelin Tarziev, Vanya Banabakova

Publikováno v: INTCESS 2018-5th INTERNATIONAL CONFERENCE ON EDUCATION AND SOCIAL SCIENCES 5-7 February 2018, Istanbul, Turkey
Volume: 4, Issue: 10 49-55
IJASOS-International E-journal of Advances in Social Sciences

Ensuring effective customer service requires targeted efforts in a number of areas, one of which is to develop service standards for each market segment Differentiating customer service is achieved by adopting different standards according to the fol

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::d834d21bed9b71aa8dce15aecb08b30a
https://doi.org/10.18769/ijasos.415520

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POSSIBILITIES FOR DETERMINING CUSTOMER'S PROFITABILITY

Autor: Marin Georgiev, Vanya Banabakova, Venelin Tarziev

Publikováno v: INTCESS 2018-5th INTERNATIONAL CONFERENCE ON EDUCATION AND SOCIAL SCIENCES 5-7 February 2018, Istanbul, Turkey

Marketing is an art to attract and retain customers, but not to any but profitable customers. Unfortunately, organizations often understand that 20 to 40 percent of their customers are unprofitable. Also, many organizations report the fact that their

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::a97d2fe78b329593428f0cc7fcd32ac4
https://doi.org/10.18769/ijasos.415527

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