Výsledky vyhledávání - "Valerie M. Benning"

An employee-centered perspective on business processes: measuring 'healthy business processes' and their relationships with people and performance outcomes

Autor: Julia A.M. Reif, Katharina G. Kugler, Mariella T. Stockkamp, Selina S. Richter, Valerie M. Benning, Lina A. Muschaweck, Felix C. Brodbeck

Publikováno v: Business Process Management Journal. 28:398-418

PurposeTraditional approaches to business processes and their management consider the “people dimension” as an antecedent of process performance. The authors complemented this approach by considering employees as process perceivers and thus takin

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::0da04e959f2670486b47f8b097ea5380
https://doi.org/10.1108/bpmj-06-2021-0375

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